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Careers

CAREERS

Join the Work Behind the Work

We’re building a brand with clarity, consistency, and long-term focus. If you value craft, structure, and thoughtful execution, we’d like to hear from you.

Open Roles

We keep hiring simple. Roles appear here when available.

Customer Support Specialist

Remote / Hybrid

Help customers with orders, product questions, and policy guidance through clear, respectful communication.

  • Respond to email inquiries and resolve order issues
  • Maintain consistent tone and accurate information
  • Coordinate internally to ensure fast resolution
Apply

Content & Editorial Assistant

Remote

Support product storytelling with clean, minimal copy and organized content updates across pages.

  • Write and edit product content for clarity
  • Maintain consistency across collections and pages
  • Assist with lookbooks, edits, and seasonal features
Apply

Operations Coordinator

On-site / Memphis

Keep daily operations organized—order flow, inventory coordination, and process documentation.

  • Support fulfillment coordination and tracking
  • Document workflows and reduce operational friction
  • Assist in vendor and logistics communication
Apply
No role fits?

Send a short introduction and your strengths. We’ll keep it on file for future openings.

Hiring Process

Clear steps. Respect for your time.

01

Application

Send your details and relevant experience.

02

Review

We evaluate fit based on clarity, reliability, and role needs.

03

Conversation

A short call to align on expectations and working style.

04

Decision

We confirm next steps and start dates when appropriate.

Culture

The way we work is part of what we build.

Clarity

We value precise communication and clean execution.

Consistency

Small details matter. We care about reliable outcomes.

Respect

We keep collaboration direct, calm, and professional.

Improvement

We iterate and refine—without chasing noise.

Apply

Email your application—simple and direct.

Email

Send your resume and a short introduction.

info@austinbchen.shop

Include

  • Role title (or “General Application”)
  • Location and availability
  • Relevant experience or portfolio
  • Expected compensation range (optional)
Privacy

Applications are reviewed for hiring purposes only. We do not sell applicant information.

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