Help Center
Support, Made Simple
Find answers quickly—orders, shipping, returns, product care, and account help. If you still need support, contact us anytime.
Quick Links
The fastest way to get where you need.
Order Status
Check updates, confirmations, and delivery progress.
View Status →Shipping & Delivery
Timing, carriers, and delivery expectations.
View Policy →Returns & Exchanges
Eligibility, steps, and processing details.
Start Return →Warranty & Care
Coverage info and care guidance for longevity.
Read Guide →Payment Methods
Accepted options and billing clarifications.
View Options →My Account
Sign in, reset password, saved items and details.
Manage Account →FAQs
Common questions—clear answers.
How long does shipping take?
Orders typically arrive within 3–5 business days. Processing times may vary during peak periods.
Can I change or cancel an order?
If your order hasn’t been processed yet, we may be able to help. Contact us as soon as possible with your order number.
How do returns and exchanges work?
Visit Returns & Exchanges for eligibility and steps. Once approved, we’ll guide you through the process.
Where can I track my order?
Use Order Status to view shipping updates. You’ll also receive tracking details by email when available.
How should I care for my items?
Refer to Warranty & Care. In general: wash gently, air dry when needed, and avoid harsh heat.
Contact
Reach us directly for order help, product questions, or policy clarification.
Address
5322 CRESSER ST Memphis TN 38116
Official business address.
