Privacy Policy

Legal / Governance

Privacy Policy

This Privacy Policy explains how Austinbchen collects, uses, and protects your personal information when you visit or make a purchase from our store.

Effective Date Current & Active
Scope Global / All Customers
01

Overview

By using this website, you agree to the practices described in this Privacy Policy. We are committed to maintaining transparency and protecting customer data through responsible handling and secure processing.


02

Information We Collect

Personal details

Name, billing address, shipping address, payment details, email address, and phone number provided during checkout or account registration.

Order information

Products purchased, order value, shipping preferences, and transaction history.

Device & browsing data

IP address, browser type, device identifiers, pages visited, and interaction patterns.


03

How We Use Your Information

  • Process and fulfill orders
  • Communicate order status and updates
  • Provide customer support
  • Improve site performance and product selection
  • Prevent fraud and maintain transaction security

04

Information Sharing

We may share information with service providers that support store operations such as payment processing, order fulfillment, and logistics. These partners are required to use your data only for operational purposes.


05

Data Security

We implement security measures designed to protect personal information from unauthorized access, misuse, or disclosure. While no online transmission is completely secure, we aim to maintain strong safeguards.


06

Cookies & Tracking

Cookies are used to support site functionality, remember preferences, and analyze traffic patterns. You can manage cookie settings through your browser at any time.


07

Rights & Updates

Your Rights

You may request access, correction, or deletion of personal information we hold about you. Requests can be submitted through our contact email listed below.

Policy Updates

We may update this policy to reflect operational or legal changes. Updated versions will be posted on this page with a revised effective date.